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FAQ's

How long will my order take?

 

We aim to dispatch your orders from our studio within 2 working days. For personalised orders please allow 3 working days.

 

How do I personalise my order?

 

  • We currently offer a personalisation service on a small selection of our products! Once you’ve selected your item, there will be an option to add the name or personalisation of your choice, ready to add to your basket!
  • Please note that the personalised text you have provided will be laid out as per the design of the selected print.
  • In the event that your order was placed with the wrong personalised information please notify us as soon as possible at hello@lilladustudio.co.uk as unfortunately nothing can be changed once your order has been sent out.

 

Do you offer a wholesale service?

 

Yes we do! If you are a retailer interested in stocking our greetings cards or prints then we’d love to hear from you! Please get in touch and email us on hello@lilladustudio.co.uk for more information.

 

How and where are Lilla Du products made?

 

All of our products are lovingly hand painted and designed by Sophie at our small studio in Oxfordshire. We are really proud to say that all of our products are printed and packed in the UK using responsibly sourced materials, and we work hard to build great relationships with our UK based suppliers to ensure that we provide the best quality products and service just for you